Frequently asked questions
Everything you want to know
Booking and payment, age and weight, what to bring, groups, transfers and the legal bits. Still stuck? Contact us.
Getting your spot
It's advisable to book at least one day in advance. For bigger groups, book several days ahead because of the greater choice of times available. In peak summer, popular slots fill quickly.
Payment is made online when booking, before arrival, or in our office before your zipline term. Online we accept major debit/credit cards, PayPal, Apple Pay and Google Pay. In the office you can pay by card or cash.
Yes. Every booking receives an email confirmation (with your date, meeting point and what to bring) and a VAT invoice. Online bookings are confirmed instantly on payment; office and phone reservations are confirmed once payment is settled.
Yes — free of charge up to 24 hours before your start time, for a full refund. In bad weather we offer an alternative date or a full refund. See our Cancellation Policy for the full detail.
We do. Choose any amount or a full tour; the voucher is delivered instantly by email and is valid for 12 months. The recipient picks the date that suits them.
Age, weight & requirements
The minimum age for participants is 7 years and the maximum weight is 140 kg. There is no upper age limit.
Each person signs a statement on the conditions of participation before leaving (personal ID is required). For children aged 7–18, a parent or guardian must sign on their behalf. Depending on the age of the child, the guide determines whether the child should be accompanied (tandem). You can read the statement (PDF) in advance.
None at all. Equipment is certified, two professional guides lead every tour, and you practise on two short 25 m cables first. Reasonable general fitness is all you need.
If you are pregnant, have a recent injury, or a medical condition affected by physical exertion or heights, please contact us before booking so we can advise. Participants must not be under the influence of alcohol or drugs.
What to wear, bring & expect
Wear sports shoes and comfortable walking clothes. Carry a small backpack and bring 1 litre of drinking water. Don't forget photo ID for the participation statement.
Around 2.5–3 hours depending on the size of the group, including the transfers and training.
Gather at the agency 15 minutes early, sign the statement, transfer to the start at Podašpilje, get your equipment and a 15-minute training session, a 7-minute walk to the first cable, then the 8-cable descent, a 4-minute walk out, and the transfer back to Omiš. See the full programme.
At the Zipline agency on Poljička square in old-town Omiš — Josipa Pupačića 4, 21310 Omiš, 100 m from the bridge towards Radman's Mills. Free private parking is 200 m away. See Location.
Coming as a group?
Yes — a private tour can be organised, and in that case the price is €120 per person, with your own start time and dedicated guides.
Yes. In arrangement with the Zipline organisation, larger groups are divided into smaller subgroups, each with its own two guides and a 10-minute staggered start.
Return transportation from the Zipline agency to the starting point, a complete set of equipment (helmet, harness/belt, gloves), two professional guides, and the descent on the 8-cable zipline polygon.
Transfers can be organised at an additional cost; the price depends on location and number of people. A round-trip pickup from Split is available from €20 per person — just ask when you book.
Policies & documents
Read our policies online, or download a PDF to keep. The participation statement is the form every rider signs on the day.